ERP "USERSIDE" EN: различия между версиями
Нет описания правки |
Нет описания правки |
||
(не показаны 64 промежуточные версии 2 участников) | |||
Строка 2: | Строка 2: | ||
[[ERP_"USERSIDE" EN|en]] | [[ERP_"USERSIDE"|ru]] | [[ERP_"USERSIDE" EN|en]] | [[ERP_"USERSIDE"|ru]] | ||
' | == User's manual == | ||
valid for version '''[[Versions of ERP "USERSIDE"|3.19]]''' | |||
* instructions for previous versions: [[ERP "USERSIDE" 3.18 EN|3.18]], [[ERP "USERSIDE" 3.17 EN|3.17]], [[ERP "USERSIDE" 3.16 EN|3.16]], [[ERP "USERSIDE" 3.15 EN|3.15]], [[ERP "USERSIDE" 3.14 EN|3.14]], [[ERP "USERSIDE" 3.13 EN|3.13]] | |||
valid for version '''[[Versions of ERP "USERSIDE"|3. | |||
* instructions for previous versions: [[ERP "USERSIDE" 3.17 EN|3.17]], [[ERP "USERSIDE" 3.16 EN|3.16]], [[ERP "USERSIDE" 3.15 EN|3.15]], [[ERP "USERSIDE" 3.14 EN|3.14]], [[ERP "USERSIDE" 3.13 EN|3.13]] | |||
Official website: [https://userside.eu https://userside.eu] | Official website: [https://userside.eu https://userside.eu] | ||
Строка 29: | Строка 27: | ||
* [[Docker environment|Installing USERSIDE using a Docker environment]] | * [[Docker environment|Installing USERSIDE using a Docker environment]] | ||
* [[Setting up interactions with a billing]] | * [[Setting up interactions with a billing]] | ||
* [[ | * [[Upgrade]] | ||
* [[Installation#Backup|Backup, Restore Database]] | * [[Installation#Backup|Backup, Restore Database]] | ||
* [[Demo-version]] | * [[Demo-version]] | ||
Строка 54: | Строка 52: | ||
* [[Customisation|Appearance and individual customisation]] | * [[Customisation|Appearance and individual customisation]] | ||
* [[Language localisation|Language localisation]] | * [[Language localisation|Language localisation]] | ||
* [[Access delimitation|Delimitation of access for users ( | * [[Access delimitation|Delimitation of access for customers (users)]] | ||
** [[Two-Factor Authentication (2FA)]] | |||
** [[LDAP_EN|LDAP]] | ** [[LDAP_EN|LDAP]] | ||
* [[Supported billings]] | * [[Supported billings]] | ||
Строка 77: | Строка 76: | ||
== System sections == | == System sections == | ||
* User's section | |||
** [[Login]] | |||
** [[Main page]] | |||
** [[Arbitrary pages and links in menus]] | |||
** Customers | |||
*** [[Customer card]] | |||
**** [[Legal Entity Card]] | |||
**** [[Document generation]] | |||
**** [[PING function]] | |||
**** [[Child records]] | |||
*** [[Add customer]] | |||
*** [[Customer list]] | |||
*** [[Search]] | |||
*** [[IP-net]] | |||
**** [[Customers without IP-addresses]] | |||
**** [[Customers without MAC-addresses]] | |||
**** [[The reserved IP addresses]] | |||
*** [[Debtors]] | |||
*** [[Internet/Network activity]] | |||
*** [[Customer status]] | |||
*** [[Graph of activity]] | |||
*** [[Graph of growth]] | |||
*** [[TOP100 by traffic|TOP by traffic]] | |||
*** [["Lost" customers]] | |||
*** [[Customers for disconnection]] | |||
*** [[Marks on the customers]] | |||
*** [[Former customers]] | |||
**** [[Former customer card]] | |||
*** [[Unknown MAC-addresses]] | |||
*** [[SMS-sending]] | |||
*** [[Potential customers]] | |||
** Tariffs | |||
*** [[List of tariffs]] | |||
*** [[Groups of tariffs]] | |||
*** [[Traffic]] | |||
*** [[Additional services]] | |||
** Messages | |||
*** [[Correspondence with a customer]] | |||
*** [[Incoming]] | |||
*** [[Outgoing]] | |||
*** [[Archive]] | |||
*** [[Network-wide]] | |||
*** [[Call list]] | |||
** Accounts department | |||
*** [[Remains]] | |||
*** [[Income for the subscription fee]] | |||
*** [[Conscientious]] | |||
*** [[Doubtful]] | |||
*** [[Desperate]] | |||
*** [[Requests for tariff change]] | |||
** Interfaces | |||
** [[Communications installations]] | |||
*** [[Communications installations card]] | |||
**** [[Switching scheme]] | |||
**** [[Switching redevelopment]] | |||
**** [[Racks/cabinets]] | |||
** Cable Infrastructure | |||
*** [[Cable_lines_EN|Cable lines]] | |||
**** [[Line card]] | |||
**** [[Line routes on the map]] | |||
**** [[Calculation of a route of connections]] | |||
**** [[Adding a line from a coverage map]] | |||
**** [[Line export to KML]] ''(Google Earth)'' | |||
*** [[Cable ducts]] | |||
*** [[Cross connects/ODF]] | |||
*** [[Patch panels]] | |||
*** [[Sockets RJ-45]] | |||
*** [[Dividers/compactor]] | |||
*** [[Commutation schemes]] | |||
** [[Equipment]] | |||
*** Satellites: ''([[usm_satellite_EN|usm_satellite]])'' | |||
*** [[Notifying staff of equipment inactivity]] | |||
*** [[System devices]] | |||
**** [[System device card]] | |||
*** [[Random devices]] | |||
*** [[Switches]] | |||
**** [[Switch card]] | |||
**** [[Auto assignment of customers to ports]] | |||
**** [[Switches - Reports|Reports]] | |||
**** [[Hot change of switch]] | |||
**** [[Integrating inventory into the device]] | |||
*** [[OLT_EN|OLT]] | |||
**** [[ONU_EN|ONU]] | |||
*** [[Radio equipment]] | |||
*** [[Media converters]] | |||
*** [[CWDM_EN|CWDM]] | |||
*** [[VLAN_EN|VLAN]] | |||
*** [[Block scheme]] | |||
** [[Log of the tasks]] | |||
*** [[Groups and types of tasks for work]] | |||
*** [[Work schedule]] | |||
*** [[Task card]] | |||
**** [[Check lists]] | |||
**** [[Order for a task]] | |||
***** [[Remote confirmation of orders]] | |||
**** [[Notifying staff about tasks]] | |||
**** [[Settings - Tasks_EN#Automatic_assignment_of_staff|Automatic assignment of staff]] | |||
**** [[Settings - Tasks_EN#Task and automation chain|Task and automation chain]] | |||
*** [[My tasks]] | |||
**** [[Task observation]] | |||
*** [[News]] | |||
*** [[Periodic tasks]] | |||
*** [[Calendar]] | |||
*** [[Postal robot|Postal robot - Creating tasks by email]] | |||
** Warehouse | |||
*** [[Inventory items]] | |||
**** [[Inventory item card]] | |||
**** [[Integrating inventory into the device]] | |||
*** [[Operations]] | |||
*** [[Warehouse - Reports|Reports]] | |||
*** [[Suppliers]] | |||
*** [[Сatalogue of goods]] | |||
** Covering | |||
*** [[Coverage maps|Maps]] | |||
*** [[Addresses]] | |||
**** [[Building_card_(House_card)|Building card]] | |||
**** [[Floor plans of buildings and constructions]] | |||
**** [[Logic scheme of the building]] | |||
**** [[Configuration of the building structure]] | |||
*** [[Owners]] | |||
*** [[Keys]] | |||
*** [[Objects on the map]] | |||
** Personnel | |||
*** [[Subdivisions]] | |||
*** [[Staff]] | |||
*** [[Timesheet works]] | |||
*** [[Register of works]] | |||
*** [[Work time tracking]] | |||
*** [[Penalties and rewards]] | |||
** [[Motor transport]] | |||
** [[Promotion campaigns]] | |||
** [[Notebook]] | |||
** [[Statistics]] | |||
** Users | |||
*** [[Users - Correspondence|Correspondence]] | |||
*** [[Personal settings]] | |||
*** [[Accounts]] | |||
*** [[Configuring profiles|Profiles]] | |||
*** [[History by users|History]] | |||
** Settings | |||
*** [[Settings - Main|Main]] | |||
**** [[ERP-profiles]] | |||
**** [[File integrity check]] | |||
**** [[Additional marks for equipment/lines]] | |||
**** [[Import of manuals]] | |||
**** [[Settings - Marks on customers|Marks on customers]] | |||
**** [[Weather]] | |||
**** [[Attached files]] | |||
**** [[Notifications|Notifications (email, sms)]] | |||
**** [[Settings - Holiday interfaces|Holiday interfaces]] | |||
*** [[Address system|Addresses]] | |||
*** [[Settings - Equipment database|Equipment database]] | |||
*** [[Settings - Billings|Billings]] | |||
*** [[Settings - Documents|Documents]] | |||
*** [[Settings - Additional services|Additional services]] | |||
*** [[Settings - Cable lines_EN|Cable lines]] | |||
*** [[Settings - Maps|Maps]] | |||
*** [[Settings - Tasks_EN|Tasks]] | |||
**** [[Settings - Tasks_EN#Automatic staff assignment|Automatic staff assignment]] | |||
**** [[Settings - Tasks_EN#Task and automation chain|Task and automation chain]] | |||
**** [[Settings - Tasks_EN#Task escalation|Task escalation]] | |||
*** [[Settings - Modules|Modules]] | |||
*** [[Settings - Module usm_asterisk|Module usm_asterisk]] | |||
*** [[Usm_observer_EN|Module usm_observer]]<span id="planer_EN"></span> | |||
*** [[Settings - Scheduler|Scheduler]] | |||
**** 1. [[Performing of SQL-command]] | |||
**** 2. [[Scheduler - Autosnap of the customers to the ports|Autosnap of the customers to the ports]] | |||
**** 3. [[Creation the tasks for hopeless customers]] | |||
**** 4. [[Creation the tasks for doubtful customers]] | |||
**** 5. [[Creation the tasks for debtors]] | |||
**** 6. [[Creation the tasks for a group of customers]] | |||
**** 22. [[Binding of customers to executed tasks]] | |||
**** 23. [[E-mail notification of tasks for the current day]] | |||
**** 25. [[Getting the firmware version of the switch]] | |||
**** 28. [[Scheduler - SMS-dispatch|SMS-dispatch]] | |||
**** 30. [[Dispatch the information about low reserves in the warehouse]] | |||
**** 35. [[Creating the tasks for inactive customers]] | |||
**** 38. [[Transfering to the "Former customers"]] | |||
**** 39. [[Getting information about Vlan on devices]] | |||
**** 40. [[Transfer of information about the connected potential customers in the current]] | |||
**** 41. [[Transferring inactive customers to disconnected]] | |||
**** 42. [[Adding MAC addresses for customers that are assigned to the ports of switch from the FDB table]] | |||
**** 43. [[Transferring customers who are not in billing to former customers]] | |||
**** 44. [[E-mail notifications to task authors about expired tasks]] | |||
**** 45. [[Transferring customers who are not in billing to disconnected customers]] | |||
*** [[Settings - Sections/pages/links|Sections/pages/links]] | |||
*** [[Settings - Warehouse list|Warehouses]] | |||
*** [[Settings - Communications installations|Communications installations]] | |||
<span id="lk_EN"></span> | |||
* [[Personal cabinet]] | |||
** [[Registration]] | |||
** [[Log in to the personal cabinet|Log in]] | |||
** [[Personal cabinet|Main page]] | |||
** [[Tech support]] | |||
** [[Personal information]] | |||
** [[Payments and charges history]] | |||
** [[Information]] | |||
** [[Random links and pages in the personal cabinet]] | |||
* Scripts | |||
** [[Script - Scheduler|Scheduler]] | |||
** [[Application for connection]] | |||
** [[404 - handling not found pages]] | |||
== [[Modules EN|Modules]] == | == [[Modules EN|Modules]] == | ||
* [[usm_abills_EN|usm_abills]] | |||
* [[usm_asterisk_EN|usm_asterisk]] | |||
* [[usm_bgbilling_EN|usm_bgbilling]] | |||
* '''[[usm_billing_EN|usm_billing]]''' | |||
* [[usm_cabletest_EN|usm_cabletest]] | |||
* [[usm_checker_EN|usm_checker]] | |||
* [[usm_gps_2_EN|usm_gps]] | |||
* [[usm_hydra_EN|usm_hydra]] | |||
* [[usm_iferr_EN|usm_iferr]] | |||
* [[usm_lanbilling_EN|usm_lanbilling]] | |||
* [[usm_nodeny_EN|usm_nodeny]] | |||
* [[usm_nodeny_plus_EN|usm_nodeny_plus]] | |||
* [[usm_observer_EN|usm_observer]] | |||
* [[usm_peleng_EN|usm_peleng]] | |||
* [[usm_pon_EN|usm_pon]] | |||
* [[usm_radio_EN|usm_radio]] | |||
* [[usm_satellite_EN|usm_satellite]] | |||
* [[usm_stat_EN|usm_stat]] | |||
* [[usm_utm5_EN|usm_utm5]] | |||
* [[Equipment database]] | |||
* [[Disabling copyright]] | |||
* [[Writing your own module (API)]] | |||
* [[python_venv_EN|Python virtual environment for modules]] | |||
== Interaction with other software and services == | == Interaction with other software and services == | ||
* [[SMS-operators]] | |||
** [[Writing your own SMS module]] | |||
* [[Jabber_EN|Jabber]] | |||
* [[Binotel_EN|Binotel]] |
Текущая версия от 11:20, 8 ноября 2024
User's manual
valid for version 3.19
Official website: https://userside.eu
- mirror: https://userside.ua
Basic information
- What is UserSide? About the program
- Contact information
- License Agreement
- Technical requirements
- Installation of USERSIDE on a Linux host
- Installing USERSIDE using a Docker environment
- Setting up interactions with a billing
- Upgrade
- Backup, Restore Database
- Demo-version
- Versions of ERP "USERSIDE"
- HOWTO
- Frequently Asked Questions
Mechanics
- Where to start?
- Activity
- Address system
- Cable lines
- Commutation of objects
- Planning
- Block scheme
- PON
- Radio
- Video monitoring/IP-cameras
- Appearance and individual customisation
- Language localisation
- Delimitation of access for customers (users)
- Supported billings
- API
- QR-codes
- "Hot keys"
System sections
- User's section
- Login
- Main page
- Arbitrary pages and links in menus
- Customers
- Tariffs
- Messages
- Accounts department
- Interfaces
- Communications installations
- Cable Infrastructure
- Equipment
- Log of the tasks
- Warehouse
- Covering
- Personnel
- Motor transport
- Promotion campaigns
- Notebook
- Statistics
- Users
- Settings
- Main
- Addresses
- Equipment database
- Billings
- Documents
- Additional services
- Cable lines
- Maps
- Tasks
- Modules
- Module usm_asterisk
- Module usm_observer
- Scheduler
- 1. Performing of SQL-command
- 2. Autosnap of the customers to the ports
- 3. Creation the tasks for hopeless customers
- 4. Creation the tasks for doubtful customers
- 5. Creation the tasks for debtors
- 6. Creation the tasks for a group of customers
- 22. Binding of customers to executed tasks
- 23. E-mail notification of tasks for the current day
- 25. Getting the firmware version of the switch
- 28. SMS-dispatch
- 30. Dispatch the information about low reserves in the warehouse
- 35. Creating the tasks for inactive customers
- 38. Transfering to the "Former customers"
- 39. Getting information about Vlan on devices
- 40. Transfer of information about the connected potential customers in the current
- 41. Transferring inactive customers to disconnected
- 42. Adding MAC addresses for customers that are assigned to the ports of switch from the FDB table
- 43. Transferring customers who are not in billing to former customers
- 44. E-mail notifications to task authors about expired tasks
- 45. Transferring customers who are not in billing to disconnected customers
- Sections/pages/links
- Warehouses
- Communications installations
Modules
- usm_abills
- usm_asterisk
- usm_bgbilling
- usm_billing
- usm_cabletest
- usm_checker
- usm_gps
- usm_hydra
- usm_iferr
- usm_lanbilling
- usm_nodeny
- usm_nodeny_plus
- usm_observer
- usm_peleng
- usm_pon
- usm_radio
- usm_satellite
- usm_stat
- usm_utm5
- Equipment database
- Disabling copyright
- Writing your own module (API)
- Python virtual environment for modules