Customers for disconnection
Those customers who do not properly realise the payment obligations for the network services should be disconnected. This section helps to plan and identify such persons competently. Through a link in the Customer card - any customer can be assigned to the status "For Disconnection" and will be included in this section.
The section also contains a record of customers who have already been disconnected. Storing this information helps to determine the nature of actions with customers if they decide to repay the existing debt. In 30 days after the customers are included in the "Disconnected" list, there will be a reminder on the main page of the system that it is recommended to transfer these customers to the status of "Former customers".
There is a special mark for customers who are to be disconnected.
Customers on the disconnect list can either be removed from the list or switched to disconnected.