ERP "USERSIDE" EN: различия между версиями
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*** [[Settings - Tasks_EN|Tasks]] | *** [[Settings - Tasks_EN|Tasks]] | ||
**** [[Settings - Tasks_EN#Automatic staff assignment|Automatic staff assignment]] | **** [[Settings - Tasks_EN#Automatic staff assignment|Automatic staff assignment]] | ||
**** [[Settings - Tasks_EN#Task chain|Task chain]] | **** [[Settings - Tasks_EN#Task and automation chain|Task and automation chain]] | ||
**** [[Settings - Tasks_EN# | **** [[Settings - Tasks_EN#Task escalation|Task escalation]] | ||
*** [[Settings - Modules|Modules]] | *** [[Settings - Modules|Modules]] | ||
*** [[Settings - Module usm_asterisk|Module usm_asterisk]] | *** [[Settings - Module usm_asterisk|Module usm_asterisk]] | ||
Версия от 19:20, 21 февраля 2024
* This version of documentation is under development
Operator's manual
valid for version 3.18
Official website: https://userside.eu
- mirror: https://userside.ua
Basic information
- What is UserSide? About the program
- Contact information
- License Agreement
- Technical requirements
- Installation of USERSIDE on a Linux host
- Installing USERSIDE using a Docker environment
- Setting up interactions with a billing
- Upgrade
- Backup, Restore Database
- Demo-version
- Versions of ERP "USERSIDE"
- HOWTO
- Frequently Asked Questions
Mechanics
- Where to start?
- Activity
- Address system
- Cable lines
- Commutation of objects
- Planning
- Block scheme
- PON
- Radio
- Video monitoring/IP-cameras
- Appearance and individual customisation
- Language localisation
- Delimitation of access for users (operators)
- Supported billings
- API
- QR-codes
- "Hot keys"
System sections
- Operator's section
- Login
- Main page
- Arbitrary pages and links in menus
- Users
- Tariffs
- Messages
- Accounts department
- Interfaces
- Communications installations
- Cable Infrastructure
- Equipment
- Log of the tasks
- Warehouse
- Covering
- Personnel
- Promotion campaigns
- Notebook
- Statistics
- Operators
- Settings
- Main
- Addresses
- Equipment database
- Billings
- Documents
- Additional services
- Cable lines
- Maps
- Tasks
- Modules
- Module usm_asterisk
- Module usm_observer
- Scheduler
- 1. Performing of SQL-command
- 2. Autosnap of the customers to the ports
- 3. Creation the tasks for hopeless customers
- 4. Creation the tasks for doubtful customers
- 5. Creation the tasks for debtors
- 6. Creation the tasks for a group of customers
- 20. Alarm on loss of communication with the equipment (SMS)
- 21. E-mail notification of the imminent expiration of term of task
- 22. Binding of customers to executed tasks
- 23. E-mail notification of tasks for the current day
- 24. Alarm on loss of communication with the equipment (E-mail)
- 25. Getting the firmware version of the switch
- 28. SMS-dispatch
- 30. Dispatch the information about low reserves in the warehouse
- 35. Creating the tasks for inactive customers
- 37. Custom HTTP request-notifications of the upcoming expiry date for the task execution
- 38. Transfering to the "Former customers"
- 39. Getting information about Vlan on devices
- 40. Transfer of information about the connected potential customers in the current
- 41. Transferring inactive customers to disconnected
- 42. Adding MAC addresses for customers that are assigned to the ports of switch from the FDB table
- 43. Transferring customers who are not in billing to former customers
- 44. E-mail notifications to task authors about expired tasks
- 45. Transferring customers who are not in billing to disconnected customers
- Holiday interfaces
- Warehouses
- Communications installations
Modules
- usm_abills
- usm_asterisk
- usm_bgbilling
- usm_billing
- usm_cabletest
- usm_checker
- usm_gps
- usm_hydra
- usm_iferr
- usm_lanbilling
- usm_nodeny
- usm_nodeny_plus
- usm_observer
- usm_peleng
- usm_pon
- usm_radio
- usm_satellite
- usm_stat
- usm_utm5
- Equipment database
- Disabling copyright
- Writing your own module (API)
- Python virtual environment for modules