Activity
The following objects in ERP "UserSide" have the "Activity" property.
If the equipment is installed on a communication node, the activity inherits
In this case - the activity on the node is defined by the equipment with the latest date of activity
If customer's residential location or communication node is set in the house - activity is inherited by
In this case, house activity is inherited by the customer or node equipment with the latest activity date.
All active objects in the system are marked green and inactive objects are marked red.
By default, the activity time (the time after which an object is considered inactive) is 15 minutes and this interval can be changed in settings. In addition, the system uses TWO intervals - one for customer activity, the other - for equipment activity.
Two activity dates are considered for customers, one is Internet activity and the other is Network activity. Internet activity can only be obtained by interacting with billing. A customer can be on the network even if he or she has not accessed the Internet. It is also true that if the customer is active in the Internet, the date of activity in the network is updated accordingly (if it is earlier).
The system has a built-in report on customers activity in the network and Internet.
Activity update sources
Various components of ERP "UserSide" and modules allow for real-time data gathering on customer and equipment activity, such as
- PING function
- Switch card - Capturing the FDB-table
- Module usm_observer
- Module usm_checker
- Module usm_peleng
- Module usm_pon
- Modules interacting with billing
- Scheduler task Alarm on loss of communication with the equipment (SMS)
- Scheduler task Alarm on loss of communication with the equipment (E-mail)
- Scheduler task Getting the firmware version of the switch