API call EN
Section API ERP "UserSide"
Purpose: Calls
Additional parameters: action - request subcategory (possible value: see below)
Subcategories
add
Added in: 3.18beta1
Description: Create a call record Obligatory parameters: number - incoming call number Optional parameters: date_add - date of the call phone_system_uuid - call ID in external telephony system answer_number - called number
get
Added in: 3.16dev3
Description: Call list Obligatory parameters: None Optional parameters: date_from - date and time of the call (from) date_to - date and time of the call (to)
hangup
Added in: 3.18beta1
Description: Fixing the fact that a call has ended Obligatory parameters: id - call id OR phone_system_uuid - call ID in external telephony system Optional parameters: record_url - reference to the call record
transfer_call
Added in: 3.18beta1
Description: Transmit information and call to another employee Obligatory parameters: id - call id OR phone_system_uuid - call ID in external telephony system Optional parameters: answer_number - called number