Activity: различия между версиями
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(не показаны 3 промежуточные версии этого же участника) | |||
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The following objects in ERP "UserSide" have the "Activity" property. | The following objects in ERP "UserSide" have the "Activity" property. | ||
* [[ | * [[Customer card|Customers]] | ||
* [[Switches]] | * [[Switches]] | ||
* [[Radio equipment]] | * [[Radio equipment]] | ||
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If the equipment is installed on a communication node, the activity inherits | If the equipment is installed on a communication node, the activity inherits | ||
* [[ | * [[Communications installations]] | ||
In this case - the activity on the node is defined by the equipment with the latest date of activity | In this case - the activity on the node is defined by the equipment with the latest date of activity | ||
If | If customer's residential location or communication node is set in the house - activity is inherited by | ||
* [[House card|House]] | * [[Building card (House card)|House]] | ||
In this case, house activity is inherited by the | In this case, house activity is inherited by the customer or node equipment with the latest activity date. | ||
All active objects in the system are marked green and inactive objects are marked red. | All active objects in the system are marked green and inactive objects are marked red. | ||
By default, the '''activity time''' (the time after which an object is considered inactive) is ''15 minutes'' and this interval can be changed in [[Settings - Main|settings]]. In addition, the system uses '''TWO intervals''' - one for | By default, the '''activity time''' (the time after which an object is considered inactive) is '''15 minutes''' and this interval can be changed in [[Settings - Main|settings]]. In addition, the system uses '''TWO intervals''' - one for customer activity, the other - for equipment activity. | ||
Two activity dates are considered for | Two activity dates are considered for customers, one is '''Internet activity''' and the other is '''Network activity'''. Internet activity can only be obtained by interacting with billing. A customer can be on the network even if he or she has not accessed the Internet. It is also true that if the customer is active in the Internet, the date of activity in the network is updated accordingly (if it is earlier). | ||
The system has a built-in report on [[Network | The system has a built-in report on [[Internet/Network activity| customers activity in the network]] and [[Internet/Network activity|Internet]]. | ||
== Activity update sources == | == Activity update sources == | ||
Various components of ERP "UserSide" and [[Modules|modules]] allow for real-time data gathering on | Various components of ERP "UserSide" and [[Modules EN|modules]] allow for real-time data gathering on customer and equipment activity, such as | ||
* [[PING function]] | * [[PING function]] | ||
* [[Switch card]] - FDB table | * [[Switch card]] - Capturing the FDB-table | ||
* [[usm_observer|Module usm_observer]] | * [[usm_observer EN|Module usm_observer]] | ||
* [[usm_checker|Module usm_checker]] | * [[usm_checker EN|Module usm_checker]] | ||
* [[usm_peleng|Module usm_peleng]] | * [[usm_peleng EN|Module usm_peleng]] | ||
* [[usm_pon|Module usm_pon]] | * [[usm_pon EN|Module usm_pon]] | ||
* [[Modules|Modules interacting with billing]] | * [[Modules EN|Modules interacting with billing]] | ||
* Scheduler task [[Alarm on loss of communication with the equipment (SMS)]] | * Scheduler task [[Alarm on loss of communication with the equipment (SMS)]] | ||
* Scheduler task [[Alarm on loss of communication with the equipment (E-mail)]] | * Scheduler task [[Alarm on loss of communication with the equipment (E-mail)]] | ||
* Scheduler task [[Getting the firmware version of the switch]] | * Scheduler task [[Getting the firmware version of the switch]] |
Текущая версия от 14:24, 1 ноября 2024
The following objects in ERP "UserSide" have the "Activity" property.
If the equipment is installed on a communication node, the activity inherits
In this case - the activity on the node is defined by the equipment with the latest date of activity
If customer's residential location or communication node is set in the house - activity is inherited by
In this case, house activity is inherited by the customer or node equipment with the latest activity date.
All active objects in the system are marked green and inactive objects are marked red.
By default, the activity time (the time after which an object is considered inactive) is 15 minutes and this interval can be changed in settings. In addition, the system uses TWO intervals - one for customer activity, the other - for equipment activity.
Two activity dates are considered for customers, one is Internet activity and the other is Network activity. Internet activity can only be obtained by interacting with billing. A customer can be on the network even if he or she has not accessed the Internet. It is also true that if the customer is active in the Internet, the date of activity in the network is updated accordingly (if it is earlier).
The system has a built-in report on customers activity in the network and Internet.
Activity update sources
Various components of ERP "UserSide" and modules allow for real-time data gathering on customer and equipment activity, such as
- PING function
- Switch card - Capturing the FDB-table
- Module usm_observer
- Module usm_checker
- Module usm_peleng
- Module usm_pon
- Modules interacting with billing
- Scheduler task Alarm on loss of communication with the equipment (SMS)
- Scheduler task Alarm on loss of communication with the equipment (E-mail)
- Scheduler task Getting the firmware version of the switch