"Lost" customers: различия между версиями

Текущая версия от 17:57, 29 марта 2024

Sometimes there are situations where an Administrator adds a customer to billing and his/her account / IP address is never activated. There may be many reasons for this - connection problems, refusal to sign a contract, various errors and so on. Over time, these facts are forgotten and "dead souls" continue to be listed in the billing system.
This report displays customers who were added to ERP "UserSide" more than 30 days ago, but have never had any activity on the network.

There is a special mark for such customer.

@@ Строка 1: / Строка 1: @@
 [["Lost"_customers|en]] | [["Потерянные"_абоненты|ru]]
-Sometimes there are situations where an Administrator adds a user to billing and his/her account / IP address is never activated. There may be many reasons for this - connection problems, refusal to sign a contract, various errors and so on. Over time, these facts are forgotten and "dead souls" continue to be listed in the billing system.<br>
+Sometimes there are situations where an Administrator adds a customer to billing and his/her account / IP address is never activated. There may be many reasons for this - connection problems, refusal to sign a contract, various errors and so on. Over time, these facts are forgotten and "dead souls" continue to be listed in the billing system.<br>
-This report displays users who were added to ERP "UserSide" more than 30 days ago, but have never had any activity on the network.
+This report displays customers who were added to ERP "UserSide" more than 30 days ago, but have never had any activity on the network.
-There is a [[User Card|special mark]] for such user.
+There is a [[Customer card|special mark]] for such customer.
-[[File:2023-11-15_16-04.png|thumb|1000px|center]]
+[[File:2023-11-15_16-04.png|thumb|800px|center]]