3.21 EN

en | uk | ru

Release date: June 2026

Key changes: https://promo.userside.eu/321/

See also:

• Upgrade to version 3.21
• Versions of ERP "USERSIDE" | Versions 3.21

List of changes

High-priority changes:

• PWA (application)
• Automatic building of a business logic/workflow diagram for task types based on task chains and automation
• Updated task calendar and Google Calendar integration
• A separate interface for fast inventory transfer by scanning or entering barcodes, serial numbers, and other identifiers (including barcode scanning with a mobile device camera)
• Switching scheme snapshots are shown on the main scheme and are generated directly during switching/disconnection operations on a communications installation
• In the switching scheme, creating connections and deleting or changing a connection polyline is performed without reloading or waiting for the page (in practice, this made work 2-10 times faster)
• A home-page panel with task filter counters/KPI indicators
• "Physical" document signing by customers/clients on tablets (mobile devices)
• Automatic real-time GPS position updates for transport on the map (every N seconds)
• Home-page widget with the most problematic customers and buildings
• New structural scheme. Scaling and SVG export
• Internal API v2. Event system in ERP
• IPv6 accounting support for equipment and customers
• Updated UI/UX

Customers/clients:

• Added mass import of potential customers
• Added the ability to send SMS in group actions for customers
• Specific customers can be added to SMS mailing conditions
• Added the "Ignore SMS opt-out" filter to SMS mailings
• Added different customer-data templates for group email sending to customers
• Customer correspondence can hide comments from tasks
• Customer list:
  • The filter now supports "and/or" mode
  • The filter can now include/exclude conditions (previously it could only include them)
  • Added the "Customers included in equipment" filter
  • Added filtering by task number. The task card also shows a link to this filter when at least three customers are attached to the task
  • The customer list can display the "Manager" field
  • The list of customers dependent on a device/communications installation also includes customers that are not commutated but have devices (for example ONU) that depend on the parent object

Equipment:

• Added tabs to the switch/equipment card
• If a device has no IP address, has one port, and is connected to an upstream managed switch, the port table for that device shows SNMP information from the upstream device port
• PON:
  • ONU signal level history is now displayed as a chart
  • The order and displayed fields can be configured for the list of connected ONUs
  • The OLT card now shows an ONU counter on ports
• Split percentages can be specified for planned splitters
• Devices can be added manually in the VLAN card

Switching scheme:

• Labels on the switching scheme can be rotated
• When adding a splitter from the switching scheme, the user no longer leaves the scheme for the splitter card
• The switching wizard can now switch devices

Tasks:

• Updated task calendar:
  • dragging tasks (changing work time)
  • task due time can be changed (by dragging the lower boundary)
  • weekly/monthly mode for departments and employees
  • modes: "department" / "+ employees" / "+ employees and departments"
  • 15/30/60 minutes (previously only one-hour slots)
  • high priority is marked, and the information template for the task title and task body can be configured
• Checks whether a previously attached file still exists in tasks and task comments (to prevent employees from attaching old files as if they were new)
• The task card can transfer inventory available to the employee with one button
• Added a new special type for task types: "Work with debtors"
• The task card shows a row with coordinates and a quick link to Google Maps
• When creating a child task from the task card, files from the parent task can also be copied (used)
• Improved display of inventory information in the inventory list when the task status changes
• "Work notes" were extended from buildings to any address object

• New settings:
  • "Sort customers in the task card by the order in which they were added to the task"
  • "Interval for displaying tasks in the My tasks section (days)"
  • "Block execution of task automation/chain when a task is returned from a status with the system role Deferred"

• Task chains/automation:
  • Added the additional condition "Task. Tag"
  • Added action variants:
    • "Parent task (the very first in the chain). Change status to"
    • "Parent task (all in the chain). Change status to"
    • "Inventory. Transfer to parent task"
    • "Inventory. Transfer to child task"
    • "Transfer custom field values to the building card"

• Task list:
  • The task list can show thumbnails of attached files (setting)
  • Task filter:
    • expanded filter by parent task number
    • expanded filter by "Completed with due time over..."
    • expanded filter by parent task number
  • Added group actions in the task list:
    • "Customers - Open list"
    • "Assign owner"
    • "Remove owner"

Warehouse:

• Warehouse operations now have filtering by "Address (with objects)", which allows selecting inventory transfer operations for all objects in that area
• The inventory list can now be filtered by any address object (including the full hierarchy) (region, city, street, etc.)
• The inventory list shows a totals row with total cost/purchase cost
• In the inventory balance report, report item names are links for quickly viewing the corresponding inventory list
• Added groups for suppliers
• Added the ability to send an employee a Messenger/Telegram message when inventory is transferred to or from that employee's accountability
• When splitting inventory, MAC addresses/serial numbers can be specified for the resulting items immediately

Coverage:

• Added automatic real-time GPS position updates for transport on the map (every N seconds). Added the "Transport position update interval on the map" setting
• When several objects overlap on the map (communications installations at one point, many closures on one pole, cable lines running next to each other, etc.), hovering over this cluster expands it so the required object can be selected
• Improved display of cable lines that pass through the visible map area while their endpoints are outside the current view
• Added a new ruler on the map
• Added a new map object type: "Link"
• Popup hints on map polygons now show custom field values
• The building list can show the penetration percentage field and the "Notes" field, and a filter for this field was added

Communications installations:

• A communications installation can be hidden from the coverage map
• Added the "Suggest a new number when adding an object" parameter for communications installation types
• In the cabinet/rack layout, popup hints on devices now show serial/inventory numbers

Cable lines:

• Added filtering by custom fields in the cable line list
• In group actions for replacing the cable brand in the cable line list, this action can also replace module/fiber/conductor colors in the cable according to the new cable brand

Employees:

• Added a personal setting for extra buttons in the left menu of the mobile version, including custom links
• New rights in employee profiles:
  • View/change supplier information
  • View/change employee fines and bonuses

API:

• Separate API keys can now be created for read-only operations
• Improved API method API->address->edit_address

Transport:

• Transport operations were deeply reworked. Different types, mileage and deadline control, home-page and transport-list notifications, and operation change history are now supported

Other:

• PHP 8.4
• Added Albanian, Uzbek, and Tajik localizations. Multiple fixes in existing localizations.
• The usm_asterisk module now supports transferring call recordings and listening to them in the ERP interface
• Switched objects from numeric IDs to string UUIDs (numeric IDs remain for some objects as additional reference values)
• New WYSIWYG editor
• Dark interface theme (with automatic switching support)
• Custom field values can be edited directly in object cards while viewing them (without switching to edit mode)
• Reworked attached-file block
  • Completely different capabilities, gallery, actions, and more
  • Quick "Take photo" button for mobile devices
  • Large file-add button for mobile devices
  • The Ctrl+V clipboard block now supports pasting multiple images and files of any format (not only images)
• New adaptive left menu with hide/show support
• Added buttons to the left menu for mobile devices:
  • "My position on the map"
  • QR code
  • Barcode (and it can beep while scanning). If such an inventory item exists, its card opens; if there are no rights to the inventory item but such equipment exists, the equipment card opens. Otherwise, the search list opens
  • Three buttons for custom links
  • Buttons to share/open a link
• Added the "Convert HEIC files to JPEG" option and on-the-fly .heic file support
• The "Notebook" section was transformed into a configurable custom section. This significantly expands its functionality
• New barcode generation library (SVG format)
• In group actions for objects, the "Apply" button now shows the number of selected objects and is blocked if no action/objects are selected
• The date/date-time selector localization was fixed for the current language
• A compatibility solution for dates after 2038 was implemented preventively ("Unix 2038 bug")
• Separate SMS profiles for work. For example, each SMS mailing can use a separate SMS profile (custom alpha name, different operator, etc.)
• Object-list filters by custom field values now include "greater than" and "less than" variants
• New versions of external modules

• Other changes: see https://wiki.userside.eu/3.20