Contact information: различия между версиями

Текущая версия от 13:59, 27 января 2023

E-mail: office@userside.eu / sales@userside.eu

Phone: +38-097-332-00-55 [UTC+2]

Group in Telegram: https://t.me/usersideeu

We try to help in all matters relating to UserSide in one way or another. We respect the confidentiality of all information received from customers.

When purchasing the UserSide system, each customer receives a personal ID number. From a personal account page it can be used to download the system, modules. Then subsequently download updates. All UserSide system purchasers receive 12 months of technical support and upgrades. The technical support and updates can be extended at a later date for a fee.

We live and work in Ukraine, according to UTC+2. Due to time zone differences we may not always be able to respond immediately. However, it is absolutely certain that any question you have will be answered as soon as possible.

Please also see the section Technical support regulations

@@ Строка 10: / Строка 10: @@
 We try to help in all matters relating to UserSide in one way or another. We respect the confidentiality of all information received from customers.
-When purchasing the UserSide system, each customer receives a ''personal ID number''. It enables them to download the system and modules from their personal profile page and to download updates thereafter. All UserSide customers receive 12 months of technical support and upgrades. Afterwards the support and updates can be extended for a fee.
+When purchasing the UserSide system, each customer receives a ''personal ID number''. From a personal account page it can be used to download the system, modules. Then subsequently download updates. All UserSide system purchasers receive 12 months of technical support and upgrades. The technical support and updates can be extended at a later date for a fee.
-We live and work in Ukraine in time UTC+2, respectively, because of the possible difference in time zones can not always respond instantly. However we are confident that your enquiry will be answered as soon as possible.
+We live and work in Ukraine, according to UTC+2. Due to time zone differences we may not always be able to respond immediately. However, it is absolutely certain that any question you have will be answered as soon as possible.
-Please also refer to [[Technical Support Regulations]]
+Please also see the section [[Technical_support_regulations|Technical support regulations]]