Usm asterisk EN - История изменений

N.Skrypnik в 16:14, 1 ноября 2024

2024-11-01T16:14:21Z

← Предыдущая версия		Версия от 16:14, 1 ноября 2024
Строка 28:		Строка 28:

	For each user, the internal SIP number to be monitored should be specified. For example, an user has a device telephone with internal number 5007 ''(or program telephone)'' on his desk. So in the user's account, its number 5007 must be specified.		For each user, the internal SIP number to be monitored should be specified. For example, an user has a device telephone with internal number 5007 ''(or program telephone)'' on his desk. So in the user's account, its number 5007 must be specified.

	~~***~~

	When a call is received to the user's number - the browser will display information about the incoming call. In this case, if the incoming number will be searched in the user base and, if found, the information about the user will be displayed.		When a call is received to the user's number - the browser will display information about the incoming call. In this case, if the incoming number will be searched in the user base and, if found, the information about the user will be displayed.

	~~***~~

	~~***~~

	In addition to users, you can also search by phone numbers of employees.		In addition to users, you can also search by phone numbers of employees.

	~~***~~

	Notifications are displayed one at a time and in all open ERP "UserSide" tabs at the user's location		Notifications are displayed one at a time and in all open ERP "UserSide" tabs at the user's location

	~~***~~

	Under "Messages - Call List", you can view a list of all calls		Under "Messages - Call List", you can view a list of all calls

	~~***~~		Also in [[Customer card]], the "Tech support" tab shows all of his calls

	Also in [[~~User's card\|user's~~ card]], the "Tech support" tab shows all of his calls

	~~***~~

	It is possible to specify the same monitored numbers for several users. But it is better not to use it, because it will be difficult to understand which user received the call in the call report.		It is possible to specify the same monitored numbers for several users. But it is better not to use it, because it will be difficult to understand which user received the call in the call report.

N.Skrypnik в 17:43, 29 марта 2024

2024-03-29T17:43:41Z

← Предыдущая версия		Версия от 17:43, 29 марта 2024
Строка 27:		Строка 27:
	== Capabilities ==		== Capabilities ==

	For each ~~operator~~, the internal SIP number to be monitored should be specified. For example, an ~~operator~~ has a device telephone with internal number 5007 ''(or program telephone)'' on his desk. So in the ~~operator~~'s account, its number 5007 must be specified.		For each user, the internal SIP number to be monitored should be specified. For example, an user has a device telephone with internal number 5007 ''(or program telephone)'' on his desk. So in the user's account, its number 5007 must be specified.

	***		***

	When a call is received to the ~~operator~~'s number - the browser will display information about the incoming call. In this case, if the incoming number will be searched in the user base and, if found, the information about the user will be displayed.		When a call is received to the user's number - the browser will display information about the incoming call. In this case, if the incoming number will be searched in the user base and, if found, the information about the user will be displayed.

	***		***
Строка 41:		Строка 41:
	***		***

	Notifications are displayed one at a time and in all open ERP "UserSide" tabs at the ~~operator~~'s location		Notifications are displayed one at a time and in all open ERP "UserSide" tabs at the user's location

	***		***
Строка 53:		Строка 53:
	***		***

	It is possible to specify the same monitored numbers for several ~~operators~~. But it is better not to use it, because it will be difficult to understand which ~~operator~~ received the call in the call report.		It is possible to specify the same monitored numbers for several users. But it is better not to use it, because it will be difficult to understand which user received the call in the call report.

	== Settings==		== Settings==
Строка 94:		Строка 94:
	1. For the module requires perl modules: EV, Asterisk::AMI, Time::Local, LWP::UserAgent, HTTP::Request::Common, FindBin		1. For the module requires perl modules: EV, Asterisk::AMI, Time::Local, LWP::UserAgent, HTTP::Request::Common, FindBin

	2. In the "UserSide" assign internal phone numbers to the ~~operators~~, when calling to which notifications should be displayed		2. In the "UserSide" assign internal phone numbers to the users, when calling to which notifications should be displayed

	3. Copy the three files ''(usm_asterisk.pl, usm_asterisk_control.pl, usm_asterisk.conf)'' to a directory such as: ''/usr/local/us_modules/usm_asterisk/''		3. Copy the three files ''(usm_asterisk.pl, usm_asterisk_control.pl, usm_asterisk.conf)'' to a directory such as: ''/usr/local/us_modules/usm_asterisk/''
Строка 162:		Строка 162:
	Response: Success Message: Authentication accepted		Response: Success Message: Authentication accepted

	Make an incoming call that goes to the ~~operator~~ group (Queue), after which the ~~operator~~ must answer and hang up.		Make an incoming call that goes to the user group (Queue), after which the user must answer and hang up.
	When you have finished working with AMI, execute:		When you have finished working with AMI, execute:

N.Skrypnik в 15:36, 2 октября 2023

2023-10-02T15:36:58Z

← Предыдущая версия		Версия от 15:36, 2 октября 2023
Строка 49:		Строка 49:
	***		***

	Also in [[~~Caller~~ card\|~~Caller~~ card]], the "Tech support" tab shows all of his calls		Also in [[User's card\|user's card]], the "Tech support" tab shows all of his calls

	***		***

N.Skrypnik в 15:31, 2 октября 2023

2023-10-02T15:31:50Z

← Предыдущая версия		Версия от 15:31, 2 октября 2023
Строка 5:		Строка 5:
	This module is a replacement for the obsolete win-module [[us_asteriskcall_EN\|us_asteriskcall]]		This module is a replacement for the obsolete win-module [[us_asteriskcall_EN\|us_asteriskcall]]

	'''[[Asterisk ~~System Configuration Guidelines~~]]'''		'''[[Recommendations for configuring the Asterisk system]]'''

	== General information ==		== General information ==

N.Skrypnik в 15:30, 2 октября 2023

2023-10-02T15:30:28Z

Внесённые изменения

N.Skrypnik: Новая страница: «en | ru»

2023-10-02T08:42:57Z

Новая страница: «en | ru»

Новая страница

[[Usm_asterisk_EN|en]] | [[Usm_asterisk|ru]]