<?xml version="1.0"?>
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	<id>https://wiki.userside.eu/index.php?action=history&amp;feed=atom&amp;title=FAQ._A_former_customer_becomes_a_regular_customer</id>
	<title>FAQ. A former customer becomes a regular customer - История изменений</title>
	<link rel="self" type="application/atom+xml" href="https://wiki.userside.eu/index.php?action=history&amp;feed=atom&amp;title=FAQ._A_former_customer_becomes_a_regular_customer"/>
	<link rel="alternate" type="text/html" href="https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;action=history"/>
	<updated>2026-05-12T20:54:55Z</updated>
	<subtitle>История изменений этой страницы в вики</subtitle>
	<generator>MediaWiki 1.41.1</generator>
	<entry>
		<id>https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=18186&amp;oldid=prev</id>
		<title>N.Skrypnik в 18:41, 29 марта 2024</title>
		<link rel="alternate" type="text/html" href="https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=18186&amp;oldid=prev"/>
		<updated>2024-03-29T18:41:28Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;ru&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Предыдущая версия&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Версия от 18:41, 29 марта 2024&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l3&quot;&gt;Строка 3:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Строка 3:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;See [[Former customers]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;See [[Former customers]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&#039;&#039;&#039;Former &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users &lt;/del&gt;are &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users &lt;/del&gt;who are not in the billing system.&#039;&#039;&#039; When importing from billing systems - all &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users &lt;/del&gt;that are imported - are defined as regular &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users &lt;/del&gt;(not former ones). Even if these &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users &lt;/del&gt;in the billing are listed as disconnected, blocked, with terminated contracts, etc. If you want that some &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users &lt;/del&gt;have been in the billing, but at the same time in the ERP &quot;UserSide&quot; were in the category &quot;Former &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users&lt;/del&gt;&quot; - then configure the import in the module interaction with the billing so that such &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users &lt;/del&gt;will not be imported. For example - transfer &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users &lt;/del&gt;to some group in the billing and disable the import of such a group in the interaction module settings.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&#039;&#039;&#039;Former &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers &lt;/ins&gt;are &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers &lt;/ins&gt;who are not in the billing system.&#039;&#039;&#039; When importing from billing systems - all &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers &lt;/ins&gt;that are imported - are defined as regular &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers &lt;/ins&gt;(not former ones). Even if these &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers &lt;/ins&gt;in the billing are listed as disconnected, blocked, with terminated contracts, etc. If you want that some &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers &lt;/ins&gt;have been in the billing, but at the same time in the ERP &quot;UserSide&quot; were in the category &quot;Former &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers&lt;/ins&gt;&quot; - then configure the import in the module interaction with the billing so that such &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers &lt;/ins&gt;will not be imported. For example - transfer &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers &lt;/ins&gt;to some group in the billing and disable the import of such a group in the interaction module settings.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;If a &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;user &lt;/del&gt;is in the &quot;Former &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users&lt;/del&gt;&quot; category, but he/she is present in the billing and gets into the import - when the interaction module works, such a &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;user &lt;/del&gt;will be moved to the category of regular &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users &lt;/del&gt;(not former ones). This is also relevant when a &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;user &lt;/del&gt;was disconnected in the billing, but later returned and his/her old account is used.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;If a &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customer &lt;/ins&gt;is in the &quot;Former &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers&lt;/ins&gt;&quot; category, but he/she is present in the billing and gets into the import - when the interaction module works, such a &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customer &lt;/ins&gt;will be moved to the category of regular &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers &lt;/ins&gt;(not former ones). This is also relevant when a &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customer &lt;/ins&gt;was disconnected in the billing, but later returned and his/her old account is used.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>N.Skrypnik</name></author>
	</entry>
	<entry>
		<id>https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=18185&amp;oldid=prev</id>
		<title>N.Skrypnik в 18:40, 29 марта 2024</title>
		<link rel="alternate" type="text/html" href="https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=18185&amp;oldid=prev"/>
		<updated>2024-03-29T18:40:01Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;ru&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Предыдущая версия&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Версия от 18:40, 29 марта 2024&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot;&gt;Строка 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Строка 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[FAQ.&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;_A_former_customer_becomes_a_regular_user&lt;/del&gt;|en]] | [[FAQ._Бывший_абонент_становится_обычным|ru]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[FAQ.&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;_A_former_customer_becomes_a_regular_customer&lt;/ins&gt;|en]] | [[FAQ._Бывший_абонент_становится_обычным|ru]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;See [[Former customers]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;See [[Former customers]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>N.Skrypnik</name></author>
	</entry>
	<entry>
		<id>https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=18183&amp;oldid=prev</id>
		<title>N.Skrypnik в 18:39, 29 марта 2024</title>
		<link rel="alternate" type="text/html" href="https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=18183&amp;oldid=prev"/>
		<updated>2024-03-29T18:39:24Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;ru&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Предыдущая версия&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Версия от 18:39, 29 марта 2024&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot;&gt;Строка 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Строка 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[FAQ.&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;_A_former_user_becomes_a_regular_user&lt;/del&gt;|en]] | [[FAQ._Бывший_абонент_становится_обычным|ru]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[FAQ.&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;_A_former_customer_becomes_a_regular_user&lt;/ins&gt;|en]] | [[FAQ._Бывший_абонент_становится_обычным|ru]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;See [[Former &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;users&lt;/del&gt;]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;See [[Former &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;customers&lt;/ins&gt;]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;#039;&amp;#039;&amp;#039;Former users are users who are not in the billing system.&amp;#039;&amp;#039;&amp;#039; When importing from billing systems - all users that are imported - are defined as regular users (not former ones). Even if these users in the billing are listed as disconnected, blocked, with terminated contracts, etc. If you want that some users have been in the billing, but at the same time in the ERP &amp;quot;UserSide&amp;quot; were in the category &amp;quot;Former users&amp;quot; - then configure the import in the module interaction with the billing so that such users will not be imported. For example - transfer users to some group in the billing and disable the import of such a group in the interaction module settings.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;#039;&amp;#039;&amp;#039;Former users are users who are not in the billing system.&amp;#039;&amp;#039;&amp;#039; When importing from billing systems - all users that are imported - are defined as regular users (not former ones). Even if these users in the billing are listed as disconnected, blocked, with terminated contracts, etc. If you want that some users have been in the billing, but at the same time in the ERP &amp;quot;UserSide&amp;quot; were in the category &amp;quot;Former users&amp;quot; - then configure the import in the module interaction with the billing so that such users will not be imported. For example - transfer users to some group in the billing and disable the import of such a group in the interaction module settings.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;If a user is in the &amp;quot;Former users&amp;quot; category, but he/she is present in the billing and gets into the import - when the interaction module works, such a user will be moved to the category of regular users (not former ones). This is also relevant when a user was disconnected in the billing, but later returned and his/her old account is used.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;If a user is in the &amp;quot;Former users&amp;quot; category, but he/she is present in the billing and gets into the import - when the interaction module works, such a user will be moved to the category of regular users (not former ones). This is also relevant when a user was disconnected in the billing, but later returned and his/her old account is used.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>N.Skrypnik</name></author>
	</entry>
	<entry>
		<id>https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=18181&amp;oldid=prev</id>
		<title>N.Skrypnik: N.Skrypnik переименовал страницу FAQ. A former user becomes a regular user в FAQ. A former customer becomes a regular customer: Renaming</title>
		<link rel="alternate" type="text/html" href="https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=18181&amp;oldid=prev"/>
		<updated>2024-03-29T18:38:35Z</updated>

		<summary type="html">&lt;p&gt;N.Skrypnik переименовал страницу &lt;a href=&quot;/FAQ._A_former_user_becomes_a_regular_user&quot; class=&quot;mw-redirect&quot; title=&quot;FAQ. A former user becomes a regular user&quot;&gt;FAQ. A former user becomes a regular user&lt;/a&gt; в &lt;a href=&quot;/FAQ._A_former_customer_becomes_a_regular_customer&quot; title=&quot;FAQ. A former customer becomes a regular customer&quot;&gt;FAQ. A former customer becomes a regular customer&lt;/a&gt;: Renaming&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;ru&quot;&gt;
				&lt;td colspan=&quot;1&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Предыдущая версия&lt;/td&gt;
				&lt;td colspan=&quot;1&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Версия от 18:38, 29 марта 2024&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-notice&quot; lang=&quot;ru&quot;&gt;&lt;div class=&quot;mw-diff-empty&quot;&gt;(нет различий)&lt;/div&gt;
&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;</summary>
		<author><name>N.Skrypnik</name></author>
	</entry>
	<entry>
		<id>https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=14146&amp;oldid=prev</id>
		<title>N.Skrypnik в 16:05, 13 марта 2023</title>
		<link rel="alternate" type="text/html" href="https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=14146&amp;oldid=prev"/>
		<updated>2023-03-13T16:05:42Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;ru&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Предыдущая версия&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Версия от 16:05, 13 марта 2023&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l5&quot;&gt;Строка 5:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Строка 5:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;#039;&amp;#039;&amp;#039;Former users are users who are not in the billing system.&amp;#039;&amp;#039;&amp;#039; When importing from billing systems - all users that are imported - are defined as regular users (not former ones). Even if these users in the billing are listed as disconnected, blocked, with terminated contracts, etc. If you want that some users have been in the billing, but at the same time in the ERP &amp;quot;UserSide&amp;quot; were in the category &amp;quot;Former users&amp;quot; - then configure the import in the module interaction with the billing so that such users will not be imported. For example - transfer users to some group in the billing and disable the import of such a group in the interaction module settings.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&amp;#039;&amp;#039;&amp;#039;Former users are users who are not in the billing system.&amp;#039;&amp;#039;&amp;#039; When importing from billing systems - all users that are imported - are defined as regular users (not former ones). Even if these users in the billing are listed as disconnected, blocked, with terminated contracts, etc. If you want that some users have been in the billing, but at the same time in the ERP &amp;quot;UserSide&amp;quot; were in the category &amp;quot;Former users&amp;quot; - then configure the import in the module interaction with the billing so that such users will not be imported. For example - transfer users to some group in the billing and disable the import of such a group in the interaction module settings.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;If a user is in the &quot;Former users&quot; category, but he is present in the billing and gets into the import - when the interaction module works, such a user will be moved to the category of regular users (not former ones). This is also relevant when a user was disconnected in the billing, but later returned and his old account is used.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;If a user is in the &quot;Former users&quot; category, but he&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;/she &lt;/ins&gt;is present in the billing and gets into the import - when the interaction module works, such a user will be moved to the category of regular users (not former ones). This is also relevant when a user was disconnected in the billing, but later returned and his&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;/her &lt;/ins&gt;old account is used.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>N.Skrypnik</name></author>
	</entry>
	<entry>
		<id>https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=14145&amp;oldid=prev</id>
		<title>N.Skrypnik в 16:02, 13 марта 2023</title>
		<link rel="alternate" type="text/html" href="https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=14145&amp;oldid=prev"/>
		<updated>2023-03-13T16:02:15Z</updated>

		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;ru&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Предыдущая версия&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Версия от 16:02, 13 марта 2023&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l1&quot;&gt;Строка 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Строка 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[FAQ._A_former_user_becomes_a_regular_user|en]] | [[FAQ._Бывший_абонент_становится_обычным|ru]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[FAQ._A_former_user_becomes_a_regular_user|en]] | [[FAQ._Бывший_абонент_становится_обычным|ru]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;See [[Former users]]&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&#039;&#039;&#039;Former users are users who are not in the billing system.&#039;&#039;&#039; When importing from billing systems - all users that are imported - are defined as regular users (not former ones). Even if these users in the billing are listed as disconnected, blocked, with terminated contracts, etc. If you want that some users have been in the billing, but at the same time in the ERP &quot;UserSide&quot; were in the category &quot;Former users&quot; - then configure the import in the module interaction with the billing so that such users will not be imported. For example - transfer users to some group in the billing and disable the import of such a group in the interaction module settings.&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-deleted&quot;&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;If a user is in the &quot;Former users&quot; category, but he is present in the billing and gets into the import - when the interaction module works, such a user will be moved to the category of regular users (not former ones). This is also relevant when a user was disconnected in the billing, but later returned and his old account is used.&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>N.Skrypnik</name></author>
	</entry>
	<entry>
		<id>https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=14133&amp;oldid=prev</id>
		<title>N.Skrypnik: Новая страница: «en | ru»</title>
		<link rel="alternate" type="text/html" href="https://wiki.userside.eu/index.php?title=FAQ._A_former_customer_becomes_a_regular_customer&amp;diff=14133&amp;oldid=prev"/>
		<updated>2023-03-13T15:02:44Z</updated>

		<summary type="html">&lt;p&gt;Новая страница: «&lt;a href=&quot;/FAQ._A_former_user_becomes_a_regular_user&quot; class=&quot;mw-redirect&quot; title=&quot;FAQ. A former user becomes a regular user&quot;&gt;en&lt;/a&gt; | &lt;a href=&quot;/FAQ._%D0%91%D1%8B%D0%B2%D1%88%D0%B8%D0%B9_%D0%B0%D0%B1%D0%BE%D0%BD%D0%B5%D0%BD%D1%82_%D1%81%D1%82%D0%B0%D0%BD%D0%BE%D0%B2%D0%B8%D1%82%D1%81%D1%8F_%D0%BE%D0%B1%D1%8B%D1%87%D0%BD%D1%8B%D0%BC&quot; title=&quot;FAQ. Бывший абонент становится обычным&quot;&gt;ru&lt;/a&gt;»&lt;/p&gt;
&lt;p&gt;&lt;b&gt;Новая страница&lt;/b&gt;&lt;/p&gt;&lt;div&gt;[[FAQ._A_former_user_becomes_a_regular_user|en]] | [[FAQ._Бывший_абонент_становится_обычным|ru]]&lt;/div&gt;</summary>
		<author><name>N.Skrypnik</name></author>
	</entry>
</feed>