ERP installation or upgrade service - История изменений

N.Skrypnik в 08:49, 4 сентября 2023

2023-09-04T08:49:20Z

← Предыдущая версия		Версия от 08:49, 4 сентября 2023
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	[[ERP installation or upgrade service\|en]] \| [[Услуга по установке или обновлению ERP\|ru]]		[[ERP installation or upgrade service\|en]] \| [[Послуга_зі_встановлення_або_оновлення_ERP\|ua]] \| [[Услуга по установке или обновлению ERP\|ru]]

	Clients have an opportunity to order separately on a paid basis:		Clients have an opportunity to order separately on a paid basis:

N.Skrypnik в 08:43, 4 сентября 2023

2023-09-04T08:43:44Z

← Предыдущая версия		Версия от 08:43, 4 сентября 2023
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	* A client can purchase the ERP upgrade service in advance ''(e.g. when paying for annual technical support)'' and use this service during the following year at his own request.		* A client can purchase the ERP upgrade service in advance ''(e.g. when paying for annual technical support)'' and use this service during the following year at his own request.

			* The client must have a paid period of updates and technical support in effect at the time of using the service.

	* The cost of the service may differ for clients with different licence sizes, as for a larger client the delivery of this service becomes more complex and time consuming. Data migrations take longer and the risk of errors is greater, which increases the time it takes to investigate and resolve them.		* The cost of the service may differ for clients with different licence sizes, as for a larger client the delivery of this service becomes more complex and time consuming. Data migrations take longer and the risk of errors is greater, which increases the time it takes to investigate and resolve them.

N.Skrypnik в 15:55, 30 августа 2023

2023-08-30T15:55:14Z

← Предыдущая версия		Версия от 15:55, 30 августа 2023
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	* Other financial or technical details, work schedules and access credentials can be agreed via the ticket system https://my.userside.eu/ticket		* Other financial or technical details, work schedules and access credentials can be agreed via the ticket system https://my.userside.eu/ticket


	See also: [[Technical_support_regulations\|Technical support regulations]]		See also: [[Technical_support_regulations\|Technical support regulations]]

	See also: [[Priority service]]		See also: [[Priority service]]

N.Skrypnik в 15:51, 30 августа 2023

2023-08-30T15:51:45Z

← Предыдущая версия		Версия от 15:51, 30 августа 2023
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	* The ERP "USERSIDE" environment is guaranteed to work, but on the condition that the environment itself is working properly, i.e., for example, we are not responsible for defects in postgres, we are not responsible for bugs and vulnerabilities in nginx. For errors during installation ''(e.g. something incorrectly written)'' responsibility is accepted.		* The ERP "USERSIDE" environment is guaranteed to work, but on the condition that the environment itself is working properly, i.e., for example, we are not responsible for defects in postgres, we are not responsible for bugs and vulnerabilities in nginx. For errors during installation ''(e.g. something incorrectly written)'' responsibility is accepted.

	* Self-written client solutions and scripts are not ~~updated~~, and their operability is not guaranteed after the ~~update~~ services are provided.		* Self-written client solutions and scripts are not upgraded, and their operability is not guaranteed after the upgrade services are provided.

	* Regarding potential defects and possible vulnerabilities of the ERP "USERSIDE" itself, this has nothing to do with the installation/upgrade service and is resolved in the usual [[Technical_support_regulations\|technical support]] manner.		* Regarding potential defects and possible vulnerabilities of the ERP "USERSIDE" itself, this has nothing to do with the installation/upgrade service and is resolved in the usual [[Technical_support_regulations\|technical support]] manner.

N.Skrypnik в 15:48, 30 августа 2023

2023-08-30T15:48:44Z

← Предыдущая версия		Версия от 15:48, 30 августа 2023
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	* It is not only ERP that is updated, but also the operating system ''(within the major version)'' and system dependencies. System packages and packages that were installed for userside ''(nginx, rabbitmq, redis, postgres, php, etc)'' are also updated. What is specifically being done on the server and what our company is responsible for is installing or upgrading ERP and its modules according to our installation and upgrade instructions, which are available on this wiki. Everything that is written in the instructions is done and nothing more is done.		* It is not only ERP that is updated, but also the operating system ''(within the major version)'' and system dependencies. System packages and packages that were installed for userside ''(nginx, rabbitmq, redis, postgres, php, etc)'' are also updated. What is specifically being done on the server and what our company is responsible for is installing or upgrading ERP and its modules according to our installation and upgrade instructions, which are available on this wiki. Everything that is written in the instructions is done and nothing more is done.

	* There is no responsibility for anything else that has not been installed or configured. For example, no responsibility for firewalls and other such software. Only for the ERP "USERSIDE" and its environment installed for its operation. Server network security is the responsibility of the client. The client is responsible for setting up a firewall on and/or in front of the server, for installing and configuring Fail2Ban and other security systems.

	* There is no responsibility for anything else that has not been installed or configured. For example, no responsibility for firewalls and other such software. Only for the ERP "USERSIDE" and its environment installed for its operation. Server network security is the responsibility of the client. The client is responsible for setting up a firewall on and/or in front of the server, for installing and configuring Fail2Ban and other security systems.		* There is no responsibility for anything else that has not been installed or configured. For example, no responsibility for firewalls and other such software. Only for the ERP "USERSIDE" and its environment installed for its operation. Server network security is the responsibility of the client. The client is responsible for setting up a firewall on and/or in front of the server, for installing and configuring Fail2Ban and other security systems.

N.Skrypnik в 15:44, 30 августа 2023

2023-08-30T15:44:52Z

← Предыдущая версия		Версия от 15:44, 30 августа 2023
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	* Server means any virtual ''(VPS/LXC/KVM)'' or dedicated server running the Debian operating system. The server running ERP "USERSIDE" must have '''only''' ERP "USERSIDE", its modules, components and software that makes it work ''(postgres, php, etc.)''. It is not allowed to use the server with ERP for any other needs, as it may indirectly affect the operation of ERP. No other web sites, billing systems, BRAS, IPTV systems, etc. should be on this server.		* Server means any virtual ''(VPS/LXC/KVM)'' or dedicated server running the Debian operating system. The server running ERP "USERSIDE" must have '''only''' ERP "USERSIDE", its modules, components and software that makes it work ''(postgres, php, etc.)''. It is not allowed to use the server with ERP for any other needs, as it may indirectly affect the operation of ERP. No other web sites, billing systems, BRAS, IPTV systems, etc. should be on this server.

	* ~~Not~~ only ERP is updated, but also the operating system ''(within the ~~main~~ version)'' and system dependencies. System packages and packages that were installed for userside ''(nginx, rabbitmq, redis, postgres, php, etc)'' are also updated. What is specifically being done on the server and what our company is responsible for is installing or upgrading ERP and its modules according to our installation and upgrade instructions, which are available on this wiki. Everything that is written in the instructions is done and nothing more is done.		* It is not only ERP that is updated, but also the operating system ''(within the major version)'' and system dependencies. System packages and packages that were installed for userside ''(nginx, rabbitmq, redis, postgres, php, etc)'' are also updated. What is specifically being done on the server and what our company is responsible for is installing or upgrading ERP and its modules according to our installation and upgrade instructions, which are available on this wiki. Everything that is written in the instructions is done and nothing more is done.

	* There is no responsibility for anything else that has not been installed or configured. For example, no responsibility for firewalls and other such software. Only for the ERP "USERSIDE" and its environment installed for its operation. Server network security is the responsibility of the client. The client is responsible for setting up a firewall on and/or in front of the server, for installing and configuring Fail2Ban and other security systems.		* There is no responsibility for anything else that has not been installed or configured. For example, no responsibility for firewalls and other such software. Only for the ERP "USERSIDE" and its environment installed for its operation. Server network security is the responsibility of the client. The client is responsible for setting up a firewall on and/or in front of the server, for installing and configuring Fail2Ban and other security systems.

N.Skrypnik в 15:40, 30 августа 2023

2023-08-30T15:40:12Z

@@ Строка 1: / Строка 1: @@
 [[ERP installation or upgrade service|en]] | [[Услуга по установке или обновлению ERP|ru]]
 See also: [[Technical_support_regulations|Technical support regulations]]
 See also: [[Priority service]]

N.Skrypnik в 09:39, 30 августа 2023

2023-08-30T09:39:15Z

← Предыдущая версия		Версия от 09:39, 30 августа 2023
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	[[ERP installation or upgrade service\|en]] \| [[Услуга по установке или обновлению ERP\|ru]]		[[ERP installation or upgrade service\|en]] \| [[Услуга по установке или обновлению ERP\|ru]]



			See also: [[Technical_support_regulations\|Technical support regulations]]

			See also: [[Priority service]]

N.Skrypnik: Новая страница: «en | ru»

2023-08-30T09:13:59Z

Новая страница: «en | ru»

Новая страница

[[ERP installation or upgrade service|en]] | [[Услуга по установке или обновлению ERP|ru]]