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ERP "USERSIDE" 3.19 EN - История изменений
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N.Skrypnik: Новая страница: « en | ru == User's manual == valid for version '''3.19''' ''(instructions for the actual version link)'' * instructions for previous versions: 3.18, 3.17, 3.16, 3.15, 3.14, 3.13 Official websit...»
2025-07-09T12:35:52Z
<p>Новая страница: « <a href="/ERP_%22USERSIDE%22_3.19_EN" title="ERP "USERSIDE" 3.19 EN">en</a> | <a href="/ERP_%22USERSIDE%22_3.19" title="ERP "USERSIDE" 3.19">ru</a> == User's manual == valid for version '''<a href="/Versions_of_ERP_%22USERSIDE%22" title="Versions of ERP "USERSIDE"">3.19</a>''' ''(instructions for the actual version <a href="/ERP_%22USERSIDE%22_EN" title="ERP "USERSIDE" EN">link</a>)'' * instructions for previous versions: <a href="/ERP_%22USERSIDE%22_3.18_EN" title="ERP "USERSIDE" 3.18 EN">3.18</a>, <a href="/ERP_%22USERSIDE%22_3.17_EN" title="ERP "USERSIDE" 3.17 EN">3.17</a>, <a href="/ERP_%22USERSIDE%22_3.16_EN" title="ERP "USERSIDE" 3.16 EN">3.16</a>, <a href="/ERP_%22USERSIDE%22_3.15_EN" title="ERP "USERSIDE" 3.15 EN">3.15</a>, <a href="/ERP_%22USERSIDE%22_3.14_EN" title="ERP "USERSIDE" 3.14 EN">3.14</a>, <a href="/ERP_%22USERSIDE%22_3.13_EN" title="ERP "USERSIDE" 3.13 EN">3.13</a> Official websit...»</p>
<p><b>Новая страница</b></p><div><br />
[[ERP_"USERSIDE"_3.19_EN|en]] | [[ERP_"USERSIDE"_3.19|ru]]<br />
<br />
== User's manual ==<br />
<br />
valid for version '''[[Versions of ERP "USERSIDE"|3.19]]''' ''(instructions for the actual version [[ERP_"USERSIDE"_EN|link]])''<br />
* instructions for previous versions: [[ERP "USERSIDE" 3.18 EN|3.18]], [[ERP "USERSIDE" 3.17 EN|3.17]], [[ERP "USERSIDE" 3.16 EN|3.16]], [[ERP "USERSIDE" 3.15 EN|3.15]], [[ERP "USERSIDE" 3.14 EN|3.14]], [[ERP "USERSIDE" 3.13 EN|3.13]]<br />
<br />
Official website: [https://userside.eu https://userside.eu]<br />
* mirror: [http://userside.ua https://userside.ua]<br />
<br />
[https://www.youtube.com/channel/UCwocKxniJDc8cx0aWglpaFA YouTube-channel]<br />
<br />
[https://t.me/usersideeu Telegram-group]<br />
<br />
== Basic information ==<br />
<br />
* [[About the program|What is UserSide? About the program]]<br />
* [[Contact information]]<br />
** [[Technical support regulations]]<br />
** [[ERP installation or upgrade service]]<br />
** [[Priority service]]<br />
* [[License Agreement]]<br />
** [[Objects limits]]<br />
* [[Technical requirements]]<br />
* [[Installation|Installation of USERSIDE on a Linux host]]<br />
* [[Docker environment|Installing USERSIDE using a Docker environment]]<br />
* [[Setting up interactions with a billing]]<br />
* [[Upgrade]]<br />
* [[Installation#Backup|Backup, Restore Database]]<br />
* [[Demo-version]]<br />
* [[Versions of ERP "USERSIDE"]]<br />
* HOWTO<br />
** [[Tuning EN|HOWTO: Fine-tuning]]<br />
** [[HOWTO: PostgreSQL version upgrade]]<br />
** [[HOWTO: USERSIDE cloning]]<br />
* [[Frequently Asked Questions]]<br />
<br />
== Mechanics ==<br />
<br />
* [[Start EN|Where to start?]]<br />
* [[Activity|Activity]]<br />
* [[Address_system|Address system]]<br />
* [[Cable_lines_EN|Cable lines]]<br />
* [[Commutation of objects|Commutation of objects]]<br />
** [[General commutation scheme|General commutation scheme]]<br />
* [[Planning|Planning]]<br />
* [[Block scheme|Block scheme]]<br />
* [[PON_EN|PON]]<br />
* [[Radio|Radio]]<br />
* [[Video monitoring|Video monitoring/IP-cameras]]<br />
* [[Customisation|Appearance and individual customisation]]<br />
* [[Language localisation|Language localisation]]<br />
* [[Access delimitation|Delimitation of access for customers (users)]]<br />
** [[Two-Factor Authentication (2FA)]]<br />
** [[LDAP_EN|LDAP]]<br />
* [[Supported billings]]<br />
** [[Universal API|Universal billing API]]<br />
** [[ABillS_EN|ABillS]]<br />
** [[BGBilling_EN|BGBilling]]<br />
** [[Carbon Billing_EN|Carbon Billing 5]]<br />
** [[Hydra_EN|Hydra]]<br />
** [[LANBilling_EN|LANBilling]]<br />
** [[MikBill_EN|MikBill]]<br />
** [[NoDeny_EN|NoDeny]]<br />
** [[NoDenyPlus_EN|NoDenyPlus]]<br />
** [[Platex_EN|Platex]]<br />
** [[uBilling_EN|uBilling]]<br />
** [[UTM5_EN|UTM5]]<br />
** [[Work without billing]]<br />
** [[Own billing]]<br />
** [[Simultaneous work with several billing systems]]<br />
* [[API_EN|API]]<br />
* [[QR-codes]]<br />
* [["Hot keys"]]<br />
<br />
== System sections ==<br />
<br />
* User's section<br />
** [[Login]]<br />
** [[Main page]]<br />
** [[Arbitrary pages and links in menus]]<br />
** Customers<br />
*** [[Customer card]]<br />
**** [[Legal Entity Card]]<br />
**** [[Document generation]]<br />
**** [[PING function]]<br />
**** [[Child records]]<br />
*** [[Add customer]]<br />
*** [[Customer list]]<br />
*** [[Search]]<br />
*** [[IP-net]]<br />
**** [[Customers without IP-addresses]]<br />
**** [[Customers without MAC-addresses]]<br />
**** [[The reserved IP addresses]]<br />
*** [[Debtors]]<br />
*** [[Internet/Network activity]]<br />
*** [[Customer status]]<br />
*** [[Graph of activity]]<br />
*** [[Graph of growth]]<br />
*** [[TOP100 by traffic|TOP by traffic]]<br />
*** [["Lost" customers]]<br />
*** [[Customers for disconnection]]<br />
*** [[Marks on the customers]]<br />
*** [[Former customers]]<br />
**** [[Former customer card]]<br />
*** [[Unknown MAC-addresses]]<br />
*** [[SMS-sending]]<br />
*** [[Potential customers]]<br />
** Tariffs<br />
*** [[List of tariffs]]<br />
*** [[Groups of tariffs]]<br />
*** [[Traffic]]<br />
*** [[Additional services]]<br />
** Messages<br />
*** [[Correspondence with a customer]]<br />
*** [[Incoming]]<br />
*** [[Outgoing]]<br />
*** [[Archive]]<br />
*** [[Network-wide]]<br />
*** [[Call list]]<br />
** Accounts department<br />
*** [[Remains]]<br />
*** [[Income for the subscription fee]]<br />
*** [[Conscientious]]<br />
*** [[Doubtful]]<br />
*** [[Desperate]]<br />
*** [[Requests for tariff change]]<br />
** Interfaces<br />
** [[Communications installations]]<br />
*** [[Communications installations card]]<br />
**** [[Switching scheme]]<br />
**** [[Switching redevelopment]]<br />
**** [[Racks/cabinets]]<br />
** Cable Infrastructure<br />
*** [[Cable_lines_EN|Cable lines]]<br />
**** [[Line card]]<br />
**** [[Line routes on the map]]<br />
**** [[Calculation of a route of connections]]<br />
**** [[Adding a line from a coverage map]]<br />
**** [[Line export to KML]] ''(Google Earth)''<br />
*** [[Cable ducts]]<br />
*** [[Cross connects/ODF]]<br />
*** [[Patch panels]]<br />
*** [[Sockets RJ-45]]<br />
*** [[Dividers/compactor]]<br />
*** [[Commutation schemes]]<br />
** [[Equipment]]<br />
*** Satellites: ''([[usm_satellite_EN|usm_satellite]])''<br />
*** [[Notifying staff of equipment inactivity]]<br />
*** [[System devices]]<br />
**** [[System device card]]<br />
*** [[Random devices]]<br />
*** [[Switches]]<br />
**** [[Switch card]]<br />
**** [[Auto assignment of customers to ports]]<br />
**** [[Switches - Reports|Reports]]<br />
**** [[Hot change of switch]]<br />
**** [[Integrating inventory into the device]]<br />
*** [[OLT_EN|OLT]]<br />
**** [[ONU_EN|ONU]]<br />
*** [[Radio equipment]]<br />
*** [[Media converters]]<br />
*** [[CWDM_EN|CWDM]]<br />
*** [[VLAN_EN|VLAN]]<br />
*** [[Block scheme]]<br />
** [[Log of the tasks]]<br />
*** [[Groups and types of tasks for work]]<br />
*** [[Work schedule]]<br />
*** [[Task card]]<br />
**** [[Check lists]]<br />
**** [[Order for a task]]<br />
***** [[Remote confirmation of orders]]<br />
**** [[Notifying staff about tasks]]<br />
**** [[Settings - Tasks_EN#Automatic_assignment_of_staff|Automatic assignment of staff]]<br />
**** [[Settings - Tasks_EN#Task and automation chain|Task and automation chain]]<br />
*** [[My tasks]]<br />
**** [[Task observation]]<br />
*** [[News]]<br />
*** [[Periodic tasks]]<br />
*** [[Calendar]]<br />
*** [[Postal robot|Postal robot - Creating tasks by email]]<br />
** Warehouse<br />
*** [[Inventory items]]<br />
**** [[Inventory item card]]<br />
**** [[Integrating inventory into the device]]<br />
*** [[Operations]]<br />
*** [[Warehouse - Reports|Reports]]<br />
*** [[Suppliers]]<br />
*** [[Сatalogue of goods]]<br />
** Covering<br />
*** [[Coverage maps|Maps]]<br />
*** [[Addresses]]<br />
**** [[Building_card_(House_card)|Building card]]<br />
**** [[Floor plans of buildings and constructions]]<br />
**** [[Logic scheme of the building]]<br />
**** [[Configuration of the building structure]]<br />
*** [[Owners]]<br />
*** [[Keys]]<br />
*** [[Objects on the map]]<br />
** Personnel<br />
*** [[Subdivisions]]<br />
*** [[Staff]]<br />
*** [[Timesheet works]]<br />
*** [[Register of works]]<br />
*** [[Work time tracking]]<br />
*** [[Penalties and rewards]]<br />
** [[Motor transport]]<br />
** [[Promotion campaigns]]<br />
** [[Notebook]]<br />
** [[Statistics]]<br />
** Users<br />
*** [[Users - Correspondence|Correspondence]]<br />
*** [[Personal settings]]<br />
*** [[Accounts]]<br />
*** [[Configuring profiles|Profiles]]<br />
*** [[History by users|History]]<br />
** Settings<br />
*** [[Settings - Main|Main]]<br />
**** [[ERP-profiles]]<br />
**** [[File integrity check]]<br />
**** [[Additional marks for equipment/lines]]<br />
**** [[Import of manuals]]<br />
**** [[Settings - Marks on customers|Marks on customers]]<br />
**** [[Weather]]<br />
**** [[Attached files]]<br />
**** [[Notifications|Notifications (email, sms)]]<br />
**** [[Settings - Holiday interfaces|Holiday interfaces]]<br />
*** [[Address system|Addresses]]<br />
*** [[Settings - Equipment database|Equipment database]]<br />
*** [[Settings - Billings|Billings]]<br />
*** [[Settings - Documents|Documents]]<br />
*** [[Settings - Additional services|Additional services]]<br />
*** [[Settings - Cable lines_EN|Cable lines]]<br />
*** [[Settings - Maps|Maps]]<br />
*** [[Settings - Tasks_EN|Tasks]]<br />
**** [[Settings - Tasks_EN#Automatic staff assignment|Automatic staff assignment]]<br />
**** [[Settings - Tasks_EN#Task and automation chain|Task and automation chain]]<br />
**** [[Settings - Tasks_EN#Task escalation|Task escalation]]<br />
*** [[Settings - Modules|Modules]]<br />
*** [[Settings - Module usm_asterisk|Module usm_asterisk]]<br />
*** [[Usm_observer_EN|Module usm_observer]]<span id="planer_EN"></span><br />
*** [[Settings - Scheduler|Scheduler]]<br />
**** 1. [[Performing of SQL-command]]<br />
**** 2. [[Scheduler - Autosnap of the customers to the ports|Autosnap of the customers to the ports]]<br />
**** 3. [[Creation the tasks for hopeless customers]]<br />
**** 4. [[Creation the tasks for doubtful customers]]<br />
**** 5. [[Creation the tasks for debtors]]<br />
**** 6. [[Creation the tasks for a group of customers]]<br />
**** 22. [[Binding of customers to executed tasks]]<br />
**** 23. [[E-mail notification of tasks for the current day]]<br />
**** 25. [[Getting the firmware version of the switch]]<br />
**** 28. [[Scheduler - SMS-dispatch|SMS-dispatch]]<br />
**** 30. [[Dispatch the information about low reserves in the warehouse]]<br />
**** 35. [[Creating the tasks for inactive customers]]<br />
**** 38. [[Transfering to the "Former customers"]]<br />
**** 39. [[Getting information about Vlan on devices]]<br />
**** 40. [[Transfer of information about the connected potential customers in the current]]<br />
**** 41. [[Transferring inactive customers to disconnected]]<br />
**** 42. [[Adding MAC addresses for customers that are assigned to the ports of switch from the FDB table]]<br />
**** 43. [[Transferring customers who are not in billing to former customers]]<br />
**** 44. [[E-mail notifications to task authors about expired tasks]]<br />
**** 45. [[Transferring customers who are not in billing to disconnected customers]]<br />
*** [[Settings - Sections/pages/links|Sections/pages/links]]<br />
*** [[Settings - Warehouse list|Warehouses]]<br />
*** [[Settings - Communications installations|Communications installations]]<br />
<span id="lk_EN"></span><br />
* [[Personal cabinet]]<br />
** [[Registration]]<br />
** [[Log in to the personal cabinet|Log in]]<br />
** [[Personal cabinet|Main page]]<br />
** [[Tech support]]<br />
** [[Personal information]]<br />
** [[Payments and charges history]]<br />
** [[Information]]<br />
** [[Random links and pages in the personal cabinet]]<br />
<br />
* Scripts<br />
** [[Script - Scheduler|Scheduler]] <br />
** [[Application for connection]]<br />
** [[404 - handling not found pages]]<br />
<br />
== [[Modules EN|Modules]] ==<br />
<br />
* [[usm_abills_EN|usm_abills]] <br />
* [[usm_asterisk_EN|usm_asterisk]] <br />
* [[usm_bgbilling_EN|usm_bgbilling]] <br />
* '''[[usm_billing_EN|usm_billing]]''' <br />
* [[usm_cabletest_EN|usm_cabletest]] <br />
* [[usm_checker_EN|usm_checker]]<br />
* [[usm_gps_2_EN|usm_gps]]<br />
* [[usm_hydra_EN|usm_hydra]] <br />
* [[usm_iferr_EN|usm_iferr]] <br />
* [[usm_lanbilling_EN|usm_lanbilling]] <br />
* [[usm_nodeny_EN|usm_nodeny]] <br />
* [[usm_nodeny_plus_EN|usm_nodeny_plus]] <br />
* [[usm_observer_EN|usm_observer]] <br />
* [[usm_peleng_EN|usm_peleng]]<br />
* [[usm_pon_EN|usm_pon]] <br />
* [[usm_radio_EN|usm_radio]]<br />
* [[usm_satellite_EN|usm_satellite]] <br />
* [[usm_stat_EN|usm_stat]] <br />
* [[usm_utm5_EN|usm_utm5]] <br />
* [[Equipment database]] <br />
* [[Disabling copyright]]<br />
* [[Writing your own module (API)]]<br />
* [[python_venv_EN|Python virtual environment for modules]]<br />
<br />
== Interaction with other software and services ==<br />
<br />
* [[SMS-operators]]<br />
** [[Writing your own SMS module]]<br />
* [[Jabber_EN|Jabber]]<br />
* [[Binotel_EN|Binotel]]</div>
N.Skrypnik