Просмотр кода страницы ERP "USERSIDE" EN


[[ERP_"USERSIDE" EN|en]] | [[ERP_"USERSIDE"|ru]]

'''''* This version of documentation is under development'''''

== User's manual ==

valid for version '''[[Versions of ERP "USERSIDE"|3.19]]'''
* instructions for previous versions: [[ERP "USERSIDE" 3.18 EN|3.18]], [[ERP "USERSIDE" 3.17 EN|3.17]], [[ERP "USERSIDE" 3.16 EN|3.16]], [[ERP "USERSIDE" 3.15 EN|3.15]], [[ERP "USERSIDE" 3.14 EN|3.14]], [[ERP "USERSIDE" 3.13 EN|3.13]]

Official website: [https://userside.eu https://userside.eu]
* mirror: [http://userside.ua https://userside.ua]

[https://www.youtube.com/channel/UCwocKxniJDc8cx0aWglpaFA YouTube-channel]

[https://t.me/usersideeu Telegram-group]

== Basic information ==

* [[About the program|What is UserSide? About the program]]
* [[Contact information]]
** [[Technical support regulations]]
** [[ERP installation or upgrade service]]
** [[Priority service]]
* [[License Agreement]]
** [[Objects limits]]
* [[Technical requirements]]
* [[Installation|Installation of USERSIDE on a Linux host]]
* [[Docker environment|Installing USERSIDE using a Docker environment]]
* [[Setting up interactions with a billing]]
* [[Upgrade]]
* [[Installation#Backup|Backup, Restore Database]]
* [[Demo-version]]
* [[Versions of ERP "USERSIDE"]]
* HOWTO
** [[Tuning EN|HOWTO: Fine-tuning]]
** [[HOWTO: PostgreSQL version upgrade]]
** [[HOWTO: USERSIDE cloning]]
* [[Frequently Asked Questions]]

== Mechanics ==

* [[Start EN|Where to start?]]
* [[Activity|Activity]]
* [[Address_system|Address system]]
* [[Cable_lines_EN|Cable lines]]
* [[Commutation of objects|Commutation of objects]]
** [[General commutation scheme|General commutation scheme]]
* [[Planning|Planning]]
* [[Block scheme|Block scheme]]
* [[PON_EN|PON]]
* [[Radio|Radio]]
* [[Video monitoring|Video monitoring/IP-cameras]]
* [[Customisation|Appearance and individual customisation]]
* [[Language localisation|Language localisation]]
* [[Access delimitation|Delimitation of access for customers (users)]]
** [[Two-Factor Authentication (2FA)]]
** [[LDAP_EN|LDAP]]
* [[Supported billings]]
** [[Universal API|Universal billing API]]
** [[ABillS_EN|ABillS]]
** [[BGBilling_EN|BGBilling]]
** [[Carbon Billing_EN|Carbon Billing 5]]
** [[Hydra_EN|Hydra]]
** [[LANBilling_EN|LANBilling]]
** [[MikBill_EN|MikBill]]
** [[NoDeny_EN|NoDeny]]
** [[NoDenyPlus_EN|NoDenyPlus]]
** [[Platex_EN|Platex]]
** [[uBilling_EN|uBilling]]
** [[UTM5_EN|UTM5]]
** [[Work without billing]]
** [[Own billing]]
** [[Simultaneous work with several billing systems]]
* [[API_EN|API]]
* [[QR-codes]]
* [["Hot keys"]]

== System sections ==

* User's section
** [[Login]]
** [[Main page]]
** [[Arbitrary pages and links in menus]]
** Customers
*** [[Customer card]]
**** [[Legal Entity Card]]
**** [[Document generation]]
**** [[PING function]]
**** [[Child records]]
*** [[Add customer]]
*** [[Customer list]]
*** [[Search]]
*** [[IP-net]]
**** [[Customers without IP-addresses]]
**** [[Customers without MAC-addresses]]
**** [[The reserved IP addresses]]
*** [[Debtors]]
*** [[Internet/Network activity]]
*** [[Customer status]]
*** [[Graph of activity]]
*** [[Graph of growth]]
*** [[TOP100 by traffic|TOP by traffic]]
*** [["Lost" customers]]
*** [[Customers for disconnection]]
*** [[Marks on the customers]]
*** [[Former customers]]
**** [[Former customer card]]
*** [[Unknown MAC-addresses]]
*** [[SMS-sending]]
*** [[Potential customers]]
** Tariffs
*** [[List of tariffs]]
*** [[Groups of tariffs]]
*** [[Traffic]]
*** [[Additional services]]
** Messages
*** [[Correspondence with a customer]]
*** [[Incoming]]
*** [[Outgoing]]
*** [[Archive]]
*** [[Network-wide]]
*** [[Call list]]
** Accounts department
*** [[Remains]]
*** [[Income for the subscription fee]]
*** [[Conscientious]]
*** [[Doubtful]]
*** [[Desperate]]
*** [[Requests for tariff change]]
** Interfaces
** [[Communications installations]]
*** [[Communications installations card]]
**** [[Switching scheme]]
**** [[Switching redevelopment]]
**** [[Racks/cabinets]]
** Cable Infrastructure
*** [[Cable_lines_EN|Cable lines]]
**** [[Line card]]
**** [[Line routes on the map]]
**** [[Calculation of a route of connections]]
**** [[Adding a line from a coverage map]]
**** [[Line export to KML]] ''(Google Earth)''
*** [[Cable ducts]]
*** [[Cross connects/ODF]]
*** [[Patch panels]]
*** [[Sockets RJ-45]]
*** [[Dividers/compactor]]
*** [[Commutation schemes]]
** [[Equipment]]
*** Satellites: ''([[usm_satellite_EN|usm_satellite]])''
*** [[Notifying staff of equipment inactivity]]
*** [[System devices]]
**** [[System device card]]
*** [[Random devices]]
*** [[Switches]]
**** [[Switch card]]
**** [[Auto assignment of customers to ports]]
**** [[Switches - Reports|Reports]]
**** [[Hot change of switch]]
**** [[Integrating inventory into the device]]
*** [[OLT_EN|OLT]]
**** [[ONU_EN|ONU]]
*** [[Radio equipment]]
*** [[Media converters]]
*** [[CWDM_EN|CWDM]]
*** [[VLAN_EN|VLAN]]
*** [[Block scheme]]
** [[Log of the tasks]]
*** [[Groups and types of tasks for work]]
*** [[Work schedule]]
*** [[Task card]]
**** [[Check lists]]
**** [[Order for a task]]
***** [[Remote confirmation of orders]]
**** [[Notifying staff about tasks]]
**** [[Settings - Tasks_EN#Automatic_assignment_of_staff|Automatic assignment of staff]]
**** [[Settings - Tasks_EN#Task and automation chain|Task and automation chain]]
*** [[My tasks]]
**** [[Task observation]]
*** [[News]]
*** [[Periodic tasks]]
*** [[Calendar]]
*** [[Postal robot|Postal robot - Creating tasks by email]]
** Warehouse
*** [[Inventory items]]
**** [[Inventory item card]]
**** [[Integrating inventory into the device]]
*** [[Operations]]
*** [[Warehouse - Reports|Reports]]
*** [[Suppliers]]
*** [[Сatalogue of goods]]
** Covering
*** [[Coverage maps|Maps]]
*** [[Addresses]]
**** [[Building_card_(House_card)|Building card]]
**** [[Floor plans of buildings and constructions]]
**** [[Logic scheme of the building]]
**** [[Configuration of the building structure]]
*** [[Owners]]
*** [[Keys]]
*** [[Objects on the map]]
** Personnel
*** [[Subdivisions]]
*** [[Staff]]
*** [[Timesheet works]]
*** [[Register of works]]
*** [[Work time tracking]]
*** [[Penalties and rewards]]
** [[Motor transport]]
** [[Promotion campaigns]]
** [[Notebook]]
** [[Statistics]]
** Users
*** [[Users - Correspondence|Correspondence]]
*** [[Personal settings]]
*** [[Accounts]]
*** [[Configuring profiles|Profiles]]
*** [[History by users|History]]
** Settings
*** [[Settings - Main|Main]]
**** [[ERP-profiles]]
**** [[File integrity check]]
**** [[Additional marks for equipment/lines]]
**** [[Import of manuals]]
**** [[Settings - Marks on customers|Marks on customers]]
**** [[Weather]]
**** [[Attached files]]
**** [[Notifications|Notifications (email, sms)]]
**** [[Settings - Holiday interfaces|Holiday interfaces]]
*** [[Address system|Addresses]]
*** [[Settings - Equipment database|Equipment database]]
*** [[Settings - Billings|Billings]]
*** [[Settings - Documents|Documents]]
*** [[Settings - Additional services|Additional services]]
*** [[Settings - Cable lines_EN|Cable lines]]
*** [[Settings - Maps|Maps]]
*** [[Settings - Tasks_EN|Tasks]]
**** [[Settings - Tasks_EN#Automatic staff assignment|Automatic staff assignment]]
**** [[Settings - Tasks_EN#Task and automation chain|Task and automation chain]]
**** [[Settings - Tasks_EN#Task escalation|Task escalation]]
*** [[Settings - Modules|Modules]]
*** [[Settings - Module usm_asterisk|Module usm_asterisk]]
*** [[Usm_observer_EN|Module usm_observer]]<span id="planer_EN"></span>
*** [[Settings - Scheduler|Scheduler]]
**** 1. [[Performing of SQL-command]]
**** 2. [[Scheduler - Autosnap of the customers to the ports|Autosnap of the customers to the ports]]
**** 3. [[Creation the tasks for hopeless customers]]
**** 4. [[Creation the tasks for doubtful customers]]
**** 5. [[Creation the tasks for debtors]]
**** 6. [[Creation the tasks for a group of customers]]
**** 22. [[Binding of customers to executed tasks]]
**** 23. [[E-mail notification of tasks for the current day]]
**** 25. [[Getting the firmware version of the switch]]
**** 28. [[Scheduler - SMS-dispatch|SMS-dispatch]]
**** 30. [[Dispatch the information about low reserves in the warehouse]]
**** 35. [[Creating the tasks for inactive customers]]
**** 38. [[Transfering to the "Former customers"]]
**** 39. [[Getting information about Vlan on devices]]
**** 40. [[Transfer of information about the connected potential customers in the current]]
**** 41. [[Transferring inactive customers to disconnected]]
**** 42. [[Adding MAC addresses for customers that are assigned to the ports of switch from the FDB table]]
**** 43. [[Transferring customers who are not in billing to former customers]]
**** 44. [[E-mail notifications to task authors about expired tasks]]
**** 45. [[Transferring customers who are not in billing to disconnected customers]]
*** [[Settings - Sections/pages/links|Sections/pages/links]]
*** [[Settings - Warehouse list|Warehouses]]
*** [[Settings - Communications installations|Communications installations]]
<span id="lk_EN"></span>
* [[Personal cabinet]]
** [[Registration]]
** [[Log in to the personal cabinet|Log in]]
** [[Personal cabinet|Main page]]
** [[Tech support]]
** [[Personal information]]
** [[Payments and charges history]]
** [[Information]]
** [[Random links and pages in the personal cabinet]]

* Scripts
** [[Script - Scheduler|Scheduler]] 
** [[Application for connection]]
** [[404 - handling not found pages]]

== [[Modules EN|Modules]] ==

* [[usm_abills_EN|usm_abills]] 
* [[usm_asterisk_EN|usm_asterisk]] 
* [[usm_bgbilling_EN|usm_bgbilling]] 
* '''[[usm_billing_EN|usm_billing]]''' 
* [[usm_cabletest_EN|usm_cabletest]] 
* [[usm_checker_EN|usm_checker]]
* [[usm_gps_2_EN|usm_gps]]
* [[usm_hydra_EN|usm_hydra]] 
* [[usm_iferr_EN|usm_iferr]] 
* [[usm_lanbilling_EN|usm_lanbilling]] 
* [[usm_nodeny_EN|usm_nodeny]] 
* [[usm_nodeny_plus_EN|usm_nodeny_plus]] 
* [[usm_observer_EN|usm_observer]] 
* [[usm_peleng_EN|usm_peleng]]
* [[usm_pon_EN|usm_pon]] 
* [[usm_radio_EN|usm_radio]]
* [[usm_satellite_EN|usm_satellite]] 
* [[usm_stat_EN|usm_stat]] 
* [[usm_utm5_EN|usm_utm5]] 
* [[Equipment database]] 
* [[Disabling copyright]]
* [[Writing your own module (API)]]
* [[python_venv_EN|Python virtual environment for modules]]

== Interaction with other software and services ==

* [[SMS-operators]]
** [[Writing your own SMS module]]
* [[Jabber_EN|Jabber]]
* [[Binotel_EN|Binotel]]